Conceived as a purely Next Generation 9-1-1 provider, WestTel offers cutting-edge, high-availability Next Generation 9-1-1 services that are robust enough to handle the most demanding metropolitan PSAPs, yet are delivered through a business model geared towards the budgets of mid-sized to smaller and rural communities.


WestTel is Next Generation 9-1-1, period.

WestTel International is changing the way the public safety industry talks about state-of-the-art. On the user end, our systems are intuitive, completely integrated, and easy to use.

On the administrative end, our systems are remotely monitored and maintained, highly reliable, continuously upgraded, and provided at sensible, stable prices.


WestTel’s solutions remain seamlessly compatible with all existing technologies and they have been designed from the outset to comply fully with all NENA, APCO and i3 Next Generation standards.


Our mission has reinvented the way public safety incorporates innovation.


The WestTel team is comprised of people who genuinely care about the quality of our work and the results we deliver to our customers. This stems from the top down. Our leadership team is continually evaluating the company’s processes, procedures and people to ensure the company core values, mission and standards reflect in every task we take on.


The WestTel Difference

WestTel’s 9-1-1 Call Handling Solution is a high availability system that leverages existing technologies while being completely IP-capable and compliant with NENA, APCO and i3 standards.

We are:

Adaptive              Pioneering

Modern               Reliable

After our research for a new system that was both affordable, reliable and had a strong maintenance and customer support plan, WestTel 9-1-1 stood above the rest in all categories and has continued to do so during our entire affiliation with them. WestTel stays innovative and willing to grow and provide the needed improvements for the various agencies they service. I would highly recommend WestTel International as an excellent provider of 9-1-1 services.

Over the years I’ve come to appreciate how quickly you and your team respond to concerns expressed by dispatch, and your persistence in finding solutions. Thanks for adding an incredibly valuable tool to the dispatch quiver

I can honestly say as an I. T. Manager who understands the support challenges involved with high availability systems that we couldn’t have chosen a better company to meet our need. Our Police Department is also very appreciative of the system and support. We highly recommend WestTel and their E9-1-1 system.

Consider WestTel for your 9-1-1 PSAP system. The only regret we have is that we did not move sooner to have WestTel as our 9-1-1 provider.


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