• ABOUT WESTTEL INTERNATIONAL

MISSION

PURPOSE

LEADERSHIP

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KNOWLEDGE

WHAT WE DO

Conceived as a purely Next Generation 9-1-1 provider, WestTel offers cutting-edge, high-availability Next Generation 9-1-1 services that are robust enough to handle the most demanding metropolitan PSAPs, yet are delivered through a business model geared towards the budgets of mid-sized to smaller and rural communities.

WESTTEL INTERNATIONAL

WestTel is Next Generation 9-1-1, period.

WestTel International is changing the way the public safety industry talks about state-of-the-art. On the user end, our systems are intuitive, completely integrated, and easy to use.

On the administrative end, our systems are remotely monitored and maintained, highly reliable, continuously upgraded, and provided at sensible, stable prices.

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WHO WE SERVE

Our mission has reinvented the way public safety incorporates innovation.

ENHANCE | INNOVATE | SERVE

WestTel’s solutions remain seamlessly compatible with all existing technologies and they have been designed from the outset to comply fully with all NENA, APCO and i3 Next Generation standards.

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LEADERSHIP

The WestTel team is comprised of people who genuinely care about the quality of our work and the results we deliver to our customers. This stems from the top down. Our leadership team is continually evaluating the company’s processes, procedures and people to ensure the company core values, mission and standards reflect in every task we take on.

BEHIND THE PROMISE.

The WestTel Difference

WestTel’s 9-1-1 Call Handling Solution is a high availability system that leverages existing technologies while being completely IP-capable and compliant with NENA, APCO and i3 standards.

We are:

Adaptive              Pioneering

Modern               Reliable

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After our research for a new system that was both affordable, reliable and had a strong maintenance and customer support plan, WestTel 9-1-1 stood above the rest in all categories and has continued to do so during our entire affiliation with them. WestTel stays innovative and willing to grow and provide the needed improvements for the various agencies they service. I would highly recommend WestTel International as an excellent provider of 9-1-1 services.

Over the years I’ve come to appreciate how quickly you and your team respond to concerns expressed by dispatch, and your persistence in finding solutions. Thanks for adding an incredibly valuable tool to the dispatch quiver

I can honestly say as an I. T. Manager who understands the support challenges involved with high availability systems that we couldn’t have chosen a better company to meet our need. Our Police Department is also very appreciative of the system and support. We highly recommend WestTel and their E9-1-1 system.

Consider WestTel for your 9-1-1 PSAP system. The only regret we have is that we did not move sooner to have WestTel as our 9-1-1 provider.

KNOWLEDGE BASE

At WestTel we continually strive to stay ahead of the curve when it comes to furthering our knowledge about critical issues facing our customers. Our expert team works on a daily basis to exceed industry norm best practices. We invite you to subscribe to our resources document database. Our knowledge database includes articles, white papers, webinars, case studies and other documentation to keep you informed. Please subscribe below.